Enquiries
If you wish to make an enquiry about a visa application, please contact us

   by sending an email to britemb@mongol.net

   by phoning us on (+976) (11) 45 81 33, between 0900 and 1100 Monday to Friday

   Comments, Complaints and Compliments
The UK Border Agency is committed to listening to our users’ views, learning from our mistakes and continually improving our service.  If you would like to tell us something about the service you have received, please mark your comments for the attention of the Entry Clearance Manager and send them

   by email to britemb@mongol.net

   by post to British Embassy Ulaanbaatar, 30 Enkh Taivny Gudamj, Central P.O.Box 703, Ulaanbaatar-13, Mongolia 

We aim to respond to all correspondence within 20 working days.  Where appropriate, please provide your reference number and the full name and date of birth of the person applying for a visa.